Privacy

Last updated: May 8th, 2012

Thank you for visiting our web site. At Universal Webflow we recognize that privacy is important. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

GENERAL STATEMENT OF PRINCIPALS
Universal WebFlow is a general audience web site, intended for users of all ages.We might share your personal information under the following circumstances:
•We have your consent.
•We are required to share customer information by law, to protect the interests of the company or in the discharge of public duty.
•We need to share your personal information with a business partner in order to provide a service you have requested. Our business partner's use of your information is restricted to the delivery of the service you have requested.

We will not sell or give away any lists or other data that we may retain and we do not purchase such information from other sources. We adhere to the US Safe Harbor Privacy Principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement. Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

COLLECTION OF INFORMATION
We collect and use your personal information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to process product orders and deliver the items ordered. When ordering, we also request credit card and other payment account information which we maintain in encrypted form on secure servers.

It is possible we may also use personal information to inform you of other products or services available from or through Universal WebFlow. We may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

We do not sell, rent or lease our customer lists to third parties. We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

We do not use or disclose sensitive personal information, such as race, religion, or political affiliations.

USER COMMUNICATION
When you send email or other communications to Universal WebFlow, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

COOKIE/TRACKING TECHNOLOGY
Universal WebFlow may use a cookie a small file containing a string of characters and tracking technology depending on the features offered. We use cookies to improve the quality of our service, such as storing user preferences and improving search results. Cookie and tracking technology is also useful for gathering information such as browser type and operating system, tracking the number of visitors to our site, and understanding how visitors use our site. Personal information cannot be collected via cookies and other tracking technology.

DISTRIBUTION OF INFORMATION
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law, regulation, legal process or enforceable governmental request; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

With the exception of credit card info, we store the information from your order form to allow us to track consulting issues or refer to a previous order to help provide some customer service. You may elect to have your information completely removed from this system by e-mailing us with your request. We do not store any type of credit card information.

SECURITY OF YOUR PERSONAL INFORMATION
Universal WebFlow are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through 128 bit encryption.

Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

INFORMATION CORRECTION OR REMOVAL
If you wish to correct, update or remove any information about you that may be in our records, please contact us with the details of your request.

ENFORCEMENT
Universal WebFlow regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or our treatment of personal information by contacting us as shown below.

CHANGES TO THIS PRIVACY POLICY
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.

PRIVACY CONTACT INFORMATION
If you have any questions, concerns, or comments about our privacy policy please CLICK HERE to contact us.


OpenText Partnership


Universal WebFlow
is a partner of Open Text, the market leader in Enterprise Content Management solutions.

Based on our broad experience with SAP Business Process and Workflow implementations, we now also provide consulting and implementation services within the Open Text SAP ECM suite.

 

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